conversiq-demo
🎯 ConversIQ — SaaS Onboarding Flow Optimizer
Built for Zoho Cliqtrix 2025 National Hackathon Solo Build Bot-Building Competition
🔴 The Problem
SaaS users sign up, get confused during onboarding, and silently leave — before the support team even knows they’re struggling. This is called trial churn.
✅ The Solution
ConversIQ detects when a trial user is stuck and automatically triggers contextual help — before they give up.
⚙️ How It Works
| Step | Tool | What Happens |
|---|---|---|
| 1 | Zoho SalesIQ | Detects user inactivity on onboarding step (90-sec threshold) |
| 2 | Zoho Flow | Receives stuck-signal via webhook, triggers next action |
| 3 | Zobot | Opens contextual chat: “Having trouble with Step 3? Here’s how.” |
| 4 | Human Handoff | If unresolved in 2 exchanges → agent gets full context |
🛠️ Tech Stack
Zoho SalesIQ · Zoho Flow · Zobot · JavaScript · Webhooks · HTML/CSS
🎬 Demo Video
🎥 Full Demo Walkthrough
📊 Presentation Slides
👤 Built By
Umar Abdullah A B.E. Mechanical Engineering | Velammal College of Engineering & Technology, Madurai 📧 umarabdullah24062004@gmail.com